All data is specific to San Diego County

Fast Facts?

  • Average Annual Salary $51,881
  • Hourly Pay Entry Level: $19.94
    Median: $24.94
    Experienced: $31.23
  • Growth (2014-2019)8%
  • Openings (2014-2019)578
  • Current Employment 14,479
  • Projected Employment 14,907
  • Typical Entry-level Education High school diploma or equivalent

First-Line Supervisors of Office and Administrative Support Workers

Employment, 2004 - 2019

Top Knowledge,
Skills and Abilities

  • TECHNICAL
  • Accounting
  • Scheduling
  • Office Management
  • Accounts Payable and Receivable
  • Data Entry
  • NON-TECHNICAL
  • Communication
  • Customer Service
  • Supervisory Skills
  • Organization
  • Microsoft Excel

occupational tasks

  • Resolve customer complaints or answer customers' questions regarding policies and procedures
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes
  • Implement corporate or departmental policies, procedures, and service standards in conjunction with management
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems

Gender Breakdown: Male/Female (percentages)