All data is specific to San Diego County

Fast Facts?

  • Average Annual Salary $36,568
  • Hourly Pay Entry Level: $14.54
    Median: $17.57
    Experienced: $21.62
  • Growth (2014-2019)8%
  • Openings (2014-2019)129
  • Current Employment 2,919
  • Projected Employment 3,015
  • Typical Entry-level Education High school diploma or equivalent

Bill and Account Collectors

Employment, 2004 - 2019

Top Knowledge,
Skills and Abilities

  • TECHNICAL
  • Accounting
  • Data Collection
  • Medical Coding
  • Merchandising
  • Claims Knowledge
  • NON-TECHNICAL
  • Research
  • Organization
  • Communication
  • Writing
  • Microsoft Excel

occupational tasks

  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment
  • Advise customers of necessary actions and strategies for debt repayment
  • Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise
  • Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts

Gender Breakdown: Male/Female (percentages)