This section serves to inform educational training institutions, Workforce Investment Boards and community organizations on how to best prepare
the future workforce for ICT positions. This study focuses on 11 ICT occupations that account for approximately 40,000 jobs in San Diego County with median
earnings that are 19 percent higher than the county average for all occupations.
The 11 ICT occupations can be found in businesses across San Diego County, but there are several areas within the County where the 11 ICT jobs are concentrated,
including Carlsbad, Sorrento Valley and downtown San Diego. Secondary areas of ICT occupational concentration include Poway, areas surrounding Sorrento Valley
and Chula Vista.
Those working in the ICT industry usually decide early in their career which area to specialize in, and employers increasingly expect job seekers to have
specific training and/or education in at least one of these areas of expertise. These four broad occupational groups are:
Multimedia and Design: These positions focus on creating a visually appealing and user-friendly technological experience. Examples: web
developers and graphic designers.
Analysis: These positions focus on managing, communicating and refining the product development process. Workers ensure that a new product or service being
developed meets the business goals of the project including profitability, as well as coordinating and communicating between different team members engaged in
product design and development. Examples: computer systems analysts and information security analysts.
Technical and Software Development: These positions focus on the technical development and engineering required to create a new ICT product or service. Workers
are engaged in developing the technical specifications required to create a new product or service, then directly or indirectly ensuring specifications are
completed correctly. Examples: computer programmers, software developers – applications, and software developers - systems software.
Network and Support: These positions focus on user assistance and behind-the-scenes maintenance of technology within an organization. Workers oversee the daily
performance of computer systems. Examples: computer specialists - hardware, computer support specialists – software, database administrators,
and network and computer systems administrators
HISTORIC & PROJECTED GROWTH BY OCCUPATION GROUP (2004-2018)
This figure illustrates the four occupational groups’ historic (2004–2014) and projected growth (2014–2018). All occupational groups experienced a decline
in growth during the Great Recession (2008–2009); however, all groups have experienced significant growth since 2010, and are projected to continue growing through
2018. The group Network and Support was the hardest hit occupational group during the Great Recession, dropping to 3 percent less than its 2004 level of employment.
Multimedia and Design was not far behind, dropping to its 2004 level of employment in 2010
Education and Training: Employers in these 11 ICT jobs were asked for their preference regarding educational attainment, training beyond the traditional
bachelor’s degree that entry-level candidates typically possess, and work experience including professional certifications and self-directed learning. The chart
illustrates the percentage of employers that expect one year or more of work experience compared to the percentage of employers that expect a bachelor’s degree or higher.
Positions requiring higher levels of education tend to also require more work experience. Employers of computer programmers placed a higher relative importance on
education, while employers of computer systems analysts placed a higher relative importance on work experience. On the other hand, occupations requiring both
lower work experience and education, such as computer user support specialists, are a good fit for entry-level workers.
Employer expectations for Core
positions are markedly different than Support positions. Employers looking to fill ICT Core positions often look for employees
with strong academic credentials, who can solve problems using advanced mathematics, logic and other forms of quantitative analysis. Employers looking to fill
ICT Support positions tend to place a considerable amount of importance on applicants with "hands-on" industry and/or technological experience
EMPLOYER DIFFICULTY HIRING BY EDUCATION LEVEL AND RELEVANT WORK EXPERIENCE
The 11 ICT occupations are found across all types of industries and firms throughout San Diego County. The bulk of employment is currently in professional,
scientific and technical services, with companies ranging in size between five and 1,000 employees.
5-YEAR PROJECTED EMPLOYMENT GROWTH FOR 11 ICT OCCUPATIONS